I'm a frequent cx for Jack in the box, but this store has gotten to be one of the worst ones I've visited! Cx service is horrible (not all employees) but today Sunday 7/28/24 I placed an order and when I went to pick up the lady giving me my food was very impolite and I asked for a buttermilk sauce which I was never charged for one packet so she immediately said "it's not free" I said really? She made a face and said yes, so I said that's fine so I proceeded to ask for hot sauce and she said it was already in the bag so I drive to work and when I open the bag my order was incomplete and NO HOT SAUCE! Never going to this place again!
Never in my times I’ve come to this location that we got the worst service. We tried eating inside but the doors were locked but the dinning area closes at 12, so We ordered three number 5’s and 4 tacos through the drive through. The food took a bit long and the burgers even more, aside from that they gave us our Drinks without ice. The sodas were warm. We asked if they can put ice since the soda was warm but the lady said they didn’t have any and that she doesn’t take the orders. They couldn’t do anything about it they said, didn’t want to give us a refund on the drinks nothing. For the 4 Tacos we ordered, we didn’t get any condiments whatsoever. Used to be really fast, friendly, and really good service but this has become the worst experience ever. Don’t recommend coming back again.
I Like To Say : It's Good , But I Wonder If The ( Bacon Potato Wedges ) Ever Return Someday To Jack In The Box ,
Because I Really Love Those , Sometimes I Order Like 4 Or 5 Orders Of Those
( Bacon Potato Wedges ) , I Hope Someday They Return Because They Taste Great 👍 .
Their patties have been tasting really gross like when I take a bite, my tastebuds are getting assaulted by a weird seasoning, freezer-burnt flavor and some kind of semi-cold liquid gushes out. Might be grease? I'm not sure but it tastes disgusting. Luckily I got this burger for free but not even the other locations cook this bad. The burger tastes like the ones you'd buy in bulk from HEB. Their tacos aren't any greater. Overly greasy and cold on the inside. I wanna puke.
Incorrect orders often. Long wait times for a simple burger meal. 2 nice staff members out of the other 12 that are rude. If you manage to get your food within the day, it's usually made great.
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David Dominguez
6 months agoI'm a frequent cx for Jack in the box, but this store has gotten to be one of the worst ones I've visited! Cx service is horrible (not all employees) but today Sunday 7/28/24 I placed an order and when I went to pick up the lady giving me my food was very impolite and I asked for a buttermilk sauce which I was never charged for one packet so she immediately said "it's not free" I said really? She made a face and said yes, so I said that's fine so I proceeded to ask for hot sauce and she said it was already in the bag so I drive to work and when I open the bag my order was incomplete and NO HOT SAUCE! Never going to this place again!
Jesse Anaya
8 months agoNever in my times I’ve come to this location that we got the worst service. We tried eating inside but the doors were locked but the dinning area closes at 12, so We ordered three number 5’s and 4 tacos through the drive through. The food took a bit long and the burgers even more, aside from that they gave us our Drinks without ice. The sodas were warm. We asked if they can put ice since the soda was warm but the lady said they didn’t have any and that she doesn’t take the orders. They couldn’t do anything about it they said, didn’t want to give us a refund on the drinks nothing. For the 4 Tacos we ordered, we didn’t get any condiments whatsoever. Used to be really fast, friendly, and really good service but this has become the worst experience ever. Don’t recommend coming back again.
Pablo Reyes
a year agoI Like To Say : It's Good , But I Wonder If The ( Bacon Potato Wedges ) Ever Return Someday To Jack In The Box , Because I Really Love Those , Sometimes I Order Like 4 Or 5 Orders Of Those ( Bacon Potato Wedges ) , I Hope Someday They Return Because They Taste Great 👍 .
None Ya (coolbreeze)
a year agoTheir patties have been tasting really gross like when I take a bite, my tastebuds are getting assaulted by a weird seasoning, freezer-burnt flavor and some kind of semi-cold liquid gushes out. Might be grease? I'm not sure but it tastes disgusting. Luckily I got this burger for free but not even the other locations cook this bad. The burger tastes like the ones you'd buy in bulk from HEB. Their tacos aren't any greater. Overly greasy and cold on the inside. I wanna puke.
Nick Rodriguez
4 years agoIncorrect orders often. Long wait times for a simple burger meal. 2 nice staff members out of the other 12 that are rude. If you manage to get your food within the day, it's usually made great.