Whataburger

I'm giving a 4 on the food, not for taste, but because I have Whatasized my fries twice in the last week and have been given the equivalent to maybe a medium size order. Considering we spent over 60 bucks both times I think I'm ok in complaining. I know your better than that. Next time I'll go inside and voice my opinion.

I opted for Whataburger to avoid McDonald’s e-coli and I received a half cooked burger. I called to advise of the situation and a person by the name of Mauro says, “ok, if you want we’ll replace the meat, I mean, you can come and we will replace only the burger, well done.” And continues to repeat, only the burger. I respond by saying ok but tomorrow cause my lunch hour is over just on the commute. Keeping in mind what she said about only the burger, I said, well maybe I can be reimbursed for gasoline too. She just laughed it off. Meanwhile I am stuck with no lunch and the possibility of getting sick.

The manager and workers here were very kind to me. After a long day, and not being able to see (forgot my glasses), they patiently waited for me and helped me decide on what to order. Genuine customer service that I don’t see too often. Kindness goes a long way - thank you Whataburger team.

What a disaster! Brayan D was the cashier? I clearly ordered a number 5, the bacon cheeseburger. And when I got home, I realized They had not given me my drink. I went back and got the drink, and then I came home and I bit into the burger and there was no bacon. Huge disappointment! I don't know how you can confuse a number one with the number 5. I read the receipt. Not only was the food cold, but it was the wrong order. And the burger was all smashed, the fries were cold by then.

Very rude people. Manager not fit to be manager.