Already been 3 times sitting outside the drive through over 40 mins. 1st time they forgot out order all together and same the for the 3rd time..the 2nd time I walked in and after requesting a refund, they made my order within 2 mins and gave it to me along with the refund. Some of the reviews must be fake. Im literally outside now after 15 mins and still waiting
The wait time is incredibly long you could literally get an oil change from how long you have to wait. It’s ridiculous how much they charge yet they waist your time.
This place is a staple. Love the little playground and the ambience. However. Recently went and was going to do an order on the app, but there was no line so there I go. I felt like I was over charged for the cheese and the drink. When I asked about it the lady explained that that was the cost. I asked about the cost of the drink and she said that’s what the cost is when I wanted the smaller glass. 2.99. “Well that’s what it is.” And then 1.64 for a pinch of cheese when online was listed for .75 cents. That’s why I asked about the price because online they’re different. While some employees are awesome this one seemed to have been having a bad day and was not pleasant. While my tacos were delicious and well served I was still annoyed by the attitude.
“I’m so happy TP was finally able to get the order right.” Drove thru, ordered tacos and one of their plates. The young lady taking the order got it wrong four times. I had to repeat the order in both English and Spanish. I thought she had finally gotten it right.
Surprisingly we didn’t wait long. Once we got home, the plate was completely wrong. So, here I go heading back to get plate done right. A young guy was very attentive. Even reconfirmed the order before they made it. When I finally got my plate, I was handed a bag… plain and simple. Not a “we’re sorry” or “sorry for the mixup.”
What these people don’t understand is: a) my wife is sitting watching everyone eat without her. And, b) My food is getting cold while I’m out. My wife finally got her food thirty minutes later because of food prep, drive time and traffic. It was her idea to get Taco Palenque. Guess where we’re not going for a while. Everyone here failed, except for the young guy at the counter and the guy running food to the tables.
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al guaja
2 months agoAlready been 3 times sitting outside the drive through over 40 mins. 1st time they forgot out order all together and same the for the 3rd time..the 2nd time I walked in and after requesting a refund, they made my order within 2 mins and gave it to me along with the refund. Some of the reviews must be fake. Im literally outside now after 15 mins and still waiting
Cecil Schinco
5 months agoBest 18 bucks I ever spent Reminds me of little village in Chicago. Al pastor on point and check out the serve yourself taco stand
Joe
2 weeks agoThe wait time is incredibly long you could literally get an oil change from how long you have to wait. It’s ridiculous how much they charge yet they waist your time.
Sarah EDB
12 months agoThis place is a staple. Love the little playground and the ambience. However. Recently went and was going to do an order on the app, but there was no line so there I go. I felt like I was over charged for the cheese and the drink. When I asked about it the lady explained that that was the cost. I asked about the cost of the drink and she said that’s what the cost is when I wanted the smaller glass. 2.99. “Well that’s what it is.” And then 1.64 for a pinch of cheese when online was listed for .75 cents. That’s why I asked about the price because online they’re different. While some employees are awesome this one seemed to have been having a bad day and was not pleasant. While my tacos were delicious and well served I was still annoyed by the attitude.
Carlos Salinas
a week ago“I’m so happy TP was finally able to get the order right.” Drove thru, ordered tacos and one of their plates. The young lady taking the order got it wrong four times. I had to repeat the order in both English and Spanish. I thought she had finally gotten it right. Surprisingly we didn’t wait long. Once we got home, the plate was completely wrong. So, here I go heading back to get plate done right. A young guy was very attentive. Even reconfirmed the order before they made it. When I finally got my plate, I was handed a bag… plain and simple. Not a “we’re sorry” or “sorry for the mixup.” What these people don’t understand is: a) my wife is sitting watching everyone eat without her. And, b) My food is getting cold while I’m out. My wife finally got her food thirty minutes later because of food prep, drive time and traffic. It was her idea to get Taco Palenque. Guess where we’re not going for a while. Everyone here failed, except for the young guy at the counter and the guy running food to the tables.