If you're gonna swing by to try out the pancakes, I suggest you go elsewhere unless you want them to look like this. One side looks fine enough which is how they are presented. However, if you ordered to go you probably won't notice until you get home and take a bite or decide to flip em. Don't even think about getting a refund, all you'll get is their condolences. Great tacos, wouldn't go for the pancakes unless you feel like having a bad time.
I made a order on line walk in waiting about 10 mins until I call lady can u help she said u ask over here not there.it was around 10.35 pm order #744. Really I love eating she made customer not welcome..
The food is pretty good, but the service is not good. They constantly give out wrong orders, especially if you use door dash, then you should expect something to be missing or wrong. Oh, and I've gotten cashiers with attitudes on several occasions. Oh, and as far as fast food goes, Taco Palenque is pretty pricey.
its not a long wait in the drive thru but the tacos were half filled .... usually 1 taco can be made into 2 with the extra tortilla but recently the tacos arent filled the same and u end up paying more....
UPDATE: I Received a call after 7pm on April 18th but missed it and have called and emailed back but no answer just a voicemail where i have left my information.
update: received a code and now im at the restaurant feeling like im doing wrong....the manager and the whole staff looked at me like why do i get free food and im waiting til this coupon code is verified.
im grateful for the hospitality but some work needs to be done on communication between management. Also, the drink machine was out of all flavors except coke and pibb.
I'll stick to the San Bernardo location atleast if they get things wrong its because of the high customer count.
Angel Ramirez
8 months agoIf you're gonna swing by to try out the pancakes, I suggest you go elsewhere unless you want them to look like this. One side looks fine enough which is how they are presented. However, if you ordered to go you probably won't notice until you get home and take a bite or decide to flip em. Don't even think about getting a refund, all you'll get is their condolences. Great tacos, wouldn't go for the pancakes unless you feel like having a bad time.
Jorge Murillo
a month agoI made a order on line walk in waiting about 10 mins until I call lady can u help she said u ask over here not there.it was around 10.35 pm order #744. Really I love eating she made customer not welcome..
Snake Plisken
6 months agoThe food is pretty good, but the service is not good. They constantly give out wrong orders, especially if you use door dash, then you should expect something to be missing or wrong. Oh, and I've gotten cashiers with attitudes on several occasions. Oh, and as far as fast food goes, Taco Palenque is pretty pricey.
Cesar Perez
2 months agoOverall great food and awesome staff. Would say it should get some TLC on the outside look kinda beat up.
Salvador Perez
2 years agoits not a long wait in the drive thru but the tacos were half filled .... usually 1 taco can be made into 2 with the extra tortilla but recently the tacos arent filled the same and u end up paying more.... UPDATE: I Received a call after 7pm on April 18th but missed it and have called and emailed back but no answer just a voicemail where i have left my information. update: received a code and now im at the restaurant feeling like im doing wrong....the manager and the whole staff looked at me like why do i get free food and im waiting til this coupon code is verified. im grateful for the hospitality but some work needs to be done on communication between management. Also, the drink machine was out of all flavors except coke and pibb. I'll stick to the San Bernardo location atleast if they get things wrong its because of the high customer count.