Chick-fil-A

Nice staff. Amazing delivery service (food stays warm). Always a clean atmosphere. Favorite chickfila in Laredo! Also, the last chickfila to do away with asking for "well done," which really sucked for me, but I totally understand why it was possibly done. Edit to add: I totally miss them making their sandwiches "well done (extra crispy)." There's a noticeable difference. Their sun joy seems to have gotten better in flavor. Their chicken biscuits are tasty (though sometimes the biscuit can be really dry), and so is their chick-n-minis.

Smallest portions I have witnessed grilled chicken is literally 2 grilled nuggets on the salad. If I pay 13 dollars for a salad I expect protein in it not just greens!

This location has the friendliest and best employees of any other location I’ve been to in the US. They go above and beyond to make sure your children are cared for and they are extremely sweet and hospitable to the children and everyone, they make sure you have everything you need. This place is better than other restaurants where they have waiters. And although this place doesn’t have waiters, they give exceptional service like one. I’m always impressed with the service here! Thank you! 🥰

7/22/2024 ETA@2:20 Nayelis is so rude and lacks in customer service skills and people skills. Should not be in the drive thru window. My son and i had been boycotting chick fil a for months since they announced their "No Antibiotics Ever (NAE) to No Antibiotics Important To Human Medicine (NAIHM) starting in the Spring of 2024." Mind you, we used to frequent cfa almost every other day. This is the second time getting a meal. The first time was Saturday right after work and we had no issue requesting extra sauces without getting charged for them along with great customer service however, he said the fries were made as if the oil was old. Today however was a different experience. As the young lady took my order i requested many sauces as i usually do. I also requested the honey mustard since we have never tried them from there. No issue until i get to the window where a young gentleman hands me my order and as i check my bag i noticed the quantity of sauces i requested were not in the bag. So i then tell him if i can have certain sauces and hes apologizing to Nayelis saying "sorry thats my bad" getting pushback from her and telling me i already had some in my bag. As im holding up the line getting the sauces out to show them i didnt have the correct quantity of the ones i requested. I asked if there was an issue and she states with an attitude that "the girl who took my order didnt tell me they charge for sauces." I then stated "thats not an issue, I'll pay for them." As im counting the sauces they gave me to see which ones im pending and asking how many per meal, and how many per sandwich do they give out holding up the line as my frozen coffee is melting she's rudly assuring me "it was me that gave you the sauces so I know how many i put." It's beyond frustrating to witness inconsistency of one day they dont charge for sauces and another day she's acting as if the sauces come out of her paycheck. Ridiculous and inconsistent behavior. Do better ln training your staff to be more polite and consistent. The young female manager in blue was standing there as I mentioned i hadnt been here in months and this is the frustration im dealing with as my frozen coffee melts and all of the vehicles in line behind me. Get it together either every single time you charge for sauces or you don't. If I'm requesting a certain amount of a certain sauce why am I getting pushback. Needless to say she ruined our experience.

The food and service are always excellent. I enjoyed the Spicy Southwest Chicken Salad. Very good. Can't wait to try that Maple Bacon sandwich!